Posts

What’s In Your Way?

The Scenario

Jill, a marketing director, has just been assigned a high-exposure project and great opportunity.  Without an addition to her staff, however (which she was told is unlikely), she is concerned about being able to meet the aggressive deadline. Read more

Motivation Doesn’t Last

Fleeting Inspiration

It’s great to hear a compelling speaker or to read an inspirational book, but why is it that sometimes the motivation we’re sure of in the moment seems to evaporate before we can say Monday morning? Read more

Daring to Doubt

Turning the Table on Your Doubts

Knowing I have a voracious appetite for things inspirational, a friend of mine gave me a calendar that has a different quotation each month.  One of them, in particular, struck me: Read more

Patience and Boldness

Leap + Steady-As-You-Go

In the last issue, I introduced the parallel tracks of LEAP + STEADY-AS-YOU-GO as a useful strategy for approaching your goals.  There are two seemingly contradictory qualities which go hand in hand with this strategy: PATIENCE and BOLDNESS.  Maybe you’re thinking, “Well, I’ve never been very patient,” or “Uh-oh.  Boldness isn’t exactly my thing.”  Don’t worry.  These traits can be grown. Read more

What’s Your Theme?

Boldness

I declared that one word my theme for 2004.  Interesting impact!  In fact, whenever I’ve created a theme, whether it coincides with the beginning of a new year or with a certain project on which I’m working, it always has an impact.  This one “BOLDNESS” declared itself so, the word itself on display at my desk inside a picture frame.  It weaved its way into my days and into my mind.  Very often, as I made decisions during the year, it invited me to go for it, rather than play it safe. Read more

The Year I…

Accomplishments… Are You Celebrating?

Since the last issue entitled, Accomplishments: Celebrate Yours, some of you have shared the year’s highlights with me and others have told me that your list is in the making.  I encourage you to carry through with this exercise, by writing it down and also reading it aloud to someone else.  This helps you to really feel the celebrating part. Read more

Underpromise and Overdeliver…With a New Twist

Customer Service 101

The plaque on the wall of our senior vice president’s office had three words: UNDERPROMISE AND OVERDELIVER.  It was a reminder to salespeople and others within our organization to estimate conservatively when making commitments.  The point was not to simply avoid trouble or to shy away from challenges and aim low.  Rather it was to increase the likelihood of meeting and even exceeding customer expectations, so that a reputation of consistency and integrity could be cultivated. Read more