Are You Jumping to Conclusions?

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Don’t Just Assume

“I’m asking more questions vs. jumping to conclusions.” That’s what Madeline¹ counted as a success in the week that transpired since our last conversation. Rather than assume she knows what someone else is thinking, Madeline, an orthodontist, says she is making a point to ask more questions so that she can respond better to both her patients and staff. Having the courage to ask is one of the attributes of a leader that, previously, we had identified to strengthen. Read more

Did You Blow It?

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Sound Familiar?

You turned over the proverbial new leaf and pledged your commitment to a new habit. Maybe it’s about eating healthier, exercising better, or working smarter. Whatever it is, you know it comes down to being consistent. So how’s it going so far? You’re in good company if this sounds familiar: Read more

What’s Bugging You?

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It’s In Your Face

In coach lingo, they’re called tolerations, drains, or what you’re putting up with. In plain language, they’re the things that bug you. Though counting your blessings is a wonderful practice, it’s also helpful to periodically inventory the stuff that bugs you. Why on earth would you want to do that? Two reasons. First, whether that list includes minor irritants or more significant problems, these holes in your hull are causing a fair amount of drag in your life. Ignoring them won’t make them go away. The second reason is that those bugging-you items are actually spelling out the solution, if you look a little closer. Read more

Go, Go, Go!

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Everybody Needs It

It was a few days before my birthday in early December 2009, and a card from my parents had just arrived in the mail. Mom’s Alzheimer’s symptoms were still subtle at that time. Previously she would have written “Dear Ginny” and “Love Mom and Dad.” In this card, however, there were only three words: Shine, Ginny, Shine. I was immediately struck by the coincidence in that I had just selected my theme for the upcoming year: Shine. Though I hadn’t shared that with her, somehow my mother had known what to affirm. It wasn’t the first time. Read more

Commit Yourself Again

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What Happened?

This past New Year’s Eve, after enjoying a delicious dinner at our cousins’ house, I implored our hosts to turn on the TV and, pushy guest that I am, even insisted that we tune in to ABC so I could watch Ryan Seacrest host Dick Clark’s New Year’s Rockin’ Eve. Despite the fact that I’ve lived in Arizona for six years, I still say that when New York says it’s midnight, it’s midnight. My husband claims that’s just so I can go to bed early; nevertheless, with ten minutes to spare, I was ready to transport myself to Times Square for the big countdown. There we sat with champagne glasses poised and – zap! The local station cut to the news. What happened to the countdown? What happened to Auld Lang Syne? What happened? Read more