We Interrupt This Program

It was late afternoon and Norah, a client and Human Resources Manager, stated that she only had about ten minutes to talk, as an urgent issue needed to be addressed before leaving the office. Rather than rescheduling, Norah had gone ahead with our call, so I was confident that something important would transpire even in the short amount of time we had. I asked the familiar question: “What would you like to get from our conversation today that would be of value to you?” Norah’s response without hesitation: “Help me to not back off my goal.” Read more